Privacy Policy

Introduction

Land Direct USA, LLC and BDAVIS EV LLC ("we," "our," or "us") respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our customer payment portal.

Information We Collect

When you use our portal, we collect and store the following information:

• Contact Information: Your name, email address, phone number, and mailing address
• Property Information: Details about properties you have purchased, including parcel numbers, county, and state
• Payment Information: Records of payments made, including dates, amounts, and payment methods
• Account Information: Your loan details, purchase price, payment schedule, and account status

How We Use Your Information

We use your personal information to:

• Provide access to your account and payment history through this portal
• Process and track your monthly payments
• Communicate with you about your account, including payment reminders and important notices
• Maintain accurate records of your property purchase and loan agreement
• Respond to your inquiries and provide customer support
• Comply with legal and regulatory requirements

Information Sharing

We do not sell your personal information. We may share your information with:

• Payment Processors: When you make payments through PayPal, credit card (Authorize.net), or ACH (Actum), those processors receive necessary transaction information
• Service Providers: Third parties who help us operate our business, such as cloud hosting providers, who are bound by confidentiality agreements
• Legal Requirements: When required by law, court order, or government regulation
• Title Companies: To facilitate property transfers and deed recording when your property is paid in full

Data Security

We implement appropriate security measures to protect your personal information, including:

• Secure, encrypted connections (HTTPS) for all portal access
• Password-protected database systems hosted on Microsoft Azure
• Limited access to personal information on a need-to-know basis
• Regular security reviews and updates

Your Rights

You have the right to:

• Access: View your personal information through this portal or by contacting us
• Correction: Request corrections to inaccurate information
• Updates: Update your contact information, mailing address, and phone number
• Questions: Contact us with any questions about how your data is handled

To exercise these rights or for any privacy-related questions, please contact us using the information below.

Data Retention

We retain your personal information for as long as your account is active and for a reasonable period thereafter to comply with legal obligations, resolve disputes, and enforce our agreements. Payment records are retained for tax and accounting purposes as required by law.

Changes to This Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.

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